For Canadian builders
Built in Winnipeg, for Canadian home builders.
Canadian builders hand over homes under different provincial rules, in two official languages, with their own words for possession day. Bindr Home is set up around each builder's program rather than one province's.
In short
- Bindr Home is homeowner and warranty service software made in Winnipeg, Manitoba, for Canadian new-home builders.
- Each builder's warranty program is set up as written (coverage periods, years, claim windows and who handles what), so it fits any province.
- The homeowner's app, its assistant and every homeowner email are available in Canadian French.
- It uses Canadian builders' words: possession, deficiencies, the PDI or walkthrough, WCB clearance, holdbacks and lien waivers.
- It does not exchange data with Tarion or other programs' systems, and it does not sell or underwrite warranties.
New-home warranty rules differ by province
A short guide to who runs what, from each program's own pages (October 2026). The coverage years are not repeated here: they are set out by each program and set up in Bindr Home as each builder's own.
Ontario
A statutory new-home warranty administered by Tarion, with builders licensed by the Home Construction Regulatory Authority (HCRA).
Tarion: the new home warrantyBritish Columbia
The Homeowner Protection Act: builders are licensed through BC Housing, and new homes need third-party home warranty insurance.
BC Housing: home warranty insuranceAlberta
The New Home Buyer Protection Act requires a warranty on new homes whose building permit was applied for on or after February 1, 2014.
Government of Alberta: new home warrantyQuebec
The Guarantee Plan for New Residential Buildings, administered by Garantie de construction résidentielle (GCR) under the Régie du bâtiment du Québec.
RBQ: guarantee plan for new residential buildingsManitoba and elsewhere
Where no provincial program applies, coverage is the builder's own written warranty or one from a third-party warranty provider the builder chooses.
Manitoba: S.M. 2021, c. 30 (repeal of the New Home Warranty Act)
Your program, as it is written
Bindr Home does not assume a province. Each builder's warranty program is set up as data: its coverage periods and their years, the claim windows, and who handles what in each period, whether the builder runs the program itself or through a warranty provider. A 1-2-5-10, a 2-5-10, a 1-2-7 or a program of the builder's own all work the same way, counted from each home's real possession date.
When a third-party program asks for a written notice of a defect, the homeowner can prepare it from their service request, filled in with the home, the possession date, the coverage in force and the issue. Letters and certificates can carry the home's enrolment number.
English and Canadian French
The homeowner's app, Hearth and every email to the homeowner are available in Canadian French. The builder sets the starting language and each homeowner can choose their own. What the builder writes stays exactly as written. The office and field screens are in English.
The words your team already uses
Possession is the day that counts: the warranty clock starts on each home's possession date. Deficiencies are the builder's own list, separate from warranty requests. The pre-possession inspection is whatever you call it, PDI, walkthrough or orientation, on your own template.
Trade compliance tracks liability insurance, WCB clearance and licences with their expiry dates. Where a builder uses trade invoices, they come in against purchase orders with holdbacks and lien waivers. Money is shown in the builder's own currency.
Privacy, said plainly
The Privacy Policy and Terms are written in plain English and describe what the app actually does: what it holds, who can see it, the services it relies on and where information is kept. Each builder's records are walled off in the database itself, and automated tests try to break that wall on every change. A builder can download all of its data at any time, and the database is backed up daily.
Hearth's AI providers receive a question and the context needed to answer it, nothing that identifies the homeowner, and may not use it to train their models.
Built in Winnipeg
Bindr Home is made in Winnipeg, Manitoba, for builders who hand over homes and stand behind them for years afterwards. Questions go to support@bindrhome.com or the form on Talk to us, and are answered within a business day.
Questions people ask
Does Bindr Home connect to Tarion or another warranty program's systems?
No. Bindr Home does not exchange data with Tarion or any other program's portal. It holds the builder's own program, its coverage periods and claim windows, records the pre-possession inspection and every request, and helps the homeowner prepare the written notice a program asks for.
Does it work if our homes are covered by a third-party warranty provider?
Yes. The coverage periods of the warranty the builder provides are set up as its program, whoever stands behind it. Bindr Home does not sell or underwrite warranties.
Is Bindr Home available in French?
Yes, for homeowners: the app, Hearth and every email to the homeowner can be in Canadian French, chosen by each homeowner. The builder's office and field screens are in English.
Where is our data kept?
The Privacy Policy names every service Bindr Home relies on and where information is kept. Each builder's records are kept apart from every other builder's in the database itself, and a builder can download all of its data at any time.
Which provinces does Bindr Home work in?
Any. Programs are set up per builder, so nothing in the app depends on one province's rules. Bindr Home is based in Winnipeg, Manitoba.