For new-home builders
The digital home binder for home builders.
The closeout binder you hand over at possession, as a private app in your name. Every room, product, warranty and document in the home, kept for as long as the family owns it, and copied from a floor-plan template instead of typed out for every address.
In short
- Bindr Home gives each new home a digital binder: its rooms, the products in each room (brand, model, serial, install date, installer), the builder's warranty program counted from the possession date, the documents and manuals, and seasonal care.
- The homeowner opens it on their phone in the builder's brand. There is nothing to download from an app store.
- A floor plan is set up once and copied to each address: in a timed run on a test builder, each new address took about 1 minute 45 seconds with 60 products copied and its documents added.
- The same record carries the homeowner's service requests, so warranty service starts from the product rather than a phone call.
- It manages the builder's own warranty program and the manufacturers' warranties. It does not sell or underwrite warranties.
Why the paper binder stops working
At possession a builder hands over everything the homeowner needs: manuals, warranty terms, paint codes, who installed what, what to do each season. It usually arrives as a binder of paper and a folder of PDFs, assembled by hand for each address.
A year later, when the owner needs the furnace's model number, the end of the first coverage period or the name of the grout, the binder is in a basement box and the answer is a phone call to the builder's office. The information existed. It was not in a form the owner keeps using.
A digital home binder keeps the same information as a record of the home: organised by room and product, counted against today's date, searchable from a phone, and connected to the way the owner asks for service.
What is in each home's binder
Each home has its own private record, in the builder's name, that the homeowner opens on their phone or computer.
Rooms and products
Every room and every product in it: brand, model, serial number, install date, installer, manuals and warranty, with a button to copy the details.
Room finishes
Paint name, code and sheen, flooring, tile, grout and countertops, and what was left behind for touch-ups.
Warranty timeline
Your program counted from the real possession date: what has ended, what ends next, and every product's manufacturer warranty on the same page.
Is it covered?
The homeowner asks about anything in the home and gets your notes, the warranty years against today and the product's own warranty.
Documents and manuals
The closeout documents, manuals and the owner's own uploads, printable as a closeout package and shareable read-only with an inspector, insurer or buyer.
Care
Seasonal checks, maintenance due, registrations, emergency shut-offs, a move-in checklist and the owner's own upkeep log.
Calendar
Every date that matters, from coverage ends to booked visits, with a live feed the owner's own calendar app can follow.
Contacts and emergency lines
Your office in your own words, your emergency lines, and the questions homeowners ask, answered once.
Hearth
An assistant that answers from the home's own record and manuals, says when it is giving general guidance, and never decides coverage.
Behind the wallsOptional
Photos taken before the drywall went up, shown in each room, so the owner knows where pipes and wires run.
Set up once per floor plan, not once per house
A binder only works if it is cheap to make for every home. In Bindr Home the builder sets a floor plan up once (its rooms, products, brands and warranty terms) and copies it to each address. Each home then keeps its own owner, possession date, documents and requests.
In a timed run on a test builder with invented homes, the first home on a new floor plan, with 60 products typed in by hand and 4 documents uploaded, took about 23 minutes of a person's time. Each new address on that plan, with every product copied and its documents uploaded, took about 1 minute 45 seconds.
Homes, products, trades, room finishes and the schedule list can come across from spreadsheets, Excel files and exports of Buildertrend, Procore or BuildPro, checked row by row before anything is written.
In your name, for as long as they own the home
The homeowner sees your name, logo, colours and contacts, and every email comes from you. They never see another builder. Each builder's records are walled off in the database itself, and automated tests try to break that wall on every change.
The record belongs to the house, not to the first owner. When the home is sold, a transfer certificate passes the warranty history to the next owner and nothing is lost. It runs in the browser and installs to the phone's home screen, so there is no app store download and no password to remember: homeowners sign in with a code sent by email.
Where the binder meets warranty service
Because every product is already in the record, a service request starts from the product: the owner picks the dishwasher in the kitchen and its brand, model and serial travel with the request, along with photos, urgency and the mornings or afternoons they are home.
Hearth can draft that request from a description. The office sees it complete, gives it to its own team or a trade, and the owner follows it like a parcel. The binder is what makes the request arrive complete.
Questions people ask
What is a digital home binder?
A digital home binder is the record of one home that a builder hands to its owner: every room, the products in each room with their brand, model, serial and warranty, the builder's warranty program counted from the possession date, the documents and manuals, and seasonal care. Bindr Home keeps it as a private app in the builder's name that the owner uses for as long as they own the home.
Is a digital home binder the same as a homeowner portal or a homeowner manual?
Builders use all three names for the same idea: what the buyer is handed at possession and comes back to afterwards. In Bindr Home it is one thing. The homeowner manual and the possession package are the documents in the binder, and the homeowner portal is where the owner opens it, asks questions and requests service.
How is it different from a folder of PDFs or a shared drive?
A folder holds files. The binder knows what the files are about: which product is in which room, when each warranty ends, what is due this season, and how to ask for service on a particular item. The documents are still there, and the whole package can be printed.
Does the homeowner need to download an app?
No. Bindr Home runs in the browser and can be added to the phone's home screen like an app. The homeowner signs in with a code sent to their email.
Who keeps the binder up to date after possession?
The builder's office adds documents, shares deficiencies and sends seasonal notes; installed upgrades take the place of the product they replace. The homeowner can add their own documents and upkeep log.
What happens to the binder when the home is sold?
The home's record stays with the house. A transfer certificate, acknowledged by the owner, passes the warranty history to the next owner.
Is Bindr Home a home warranty?
No. It is software that manages the builder's own warranty program and the manufacturers' warranties on the products in the home. It does not sell or underwrite warranties.